MassALA Questionnaire for Reporting Interactions With Regulators

Take the Survey Here

Dear Members,

We are launching an ongoing initiative to identify industry issues and trends, develop advocacy initiatives and strategies, identify industry training needs, guide our committee work, and pilot new and innovative quality improvement services. This ongoing initiative involves the collection of data through a survey focused on the results of any interaction with a regulator, including: EOEA Assisted Living Certification Specialist, OSHA representative, or state Ombudsman, now or in the future. 

Your participation in this survey is critical to our being prepared to fully support you and the industry. The information you provide in this survey will be compiled and the findings reviewed in the aggregate to meet the goals stated above. Your identity will be kept confidential, but the aggregate findings or anecdotal reports of issues may be shared with other members and/or EOEA in order to address trends and to offer support and advocacy to our membership going forward.

If you recently had an interaction with an EOEA Certification Specialist, OSHA representative, an Ombudsman, or any other Regulator of note, please share your experience by accessing the survey here. If you have not had a recent interaction with a regulator, please keep this in mind and access the survey anytime. Should you have any questions about this survey or any other regulatory or quality improvement concerns, please contact Laurie Cashman, at or 781 622-5999 x103

Take the Survey Here


Contact Mass-ALA at 781-622-5999 or Email

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